At CR4 (Circle Radiant with 4 ways to radiate quality!) your satisfaction is our top priority.
We stand behind the quality of every product we design and sell.
If you’re not completely satisfied with your purchase, we’ve made returns and replacements simple and hassle-free.

1. 30-Day Unconditional Return
You can return any CR4 product within 30 days of delivery — no questions asked.
To be eligible for a refund:
• The product must be returned in its original packaging with all included accessories.
• Proof of purchase (such as an order number or receipt) must be provided.
• Shipping fees for returns may apply depending on your location.
Once your return is received and inspected, your refund will be processed to your original payment method within 3–7 business days.

2. 1-Year Limited Warranty
All CR4 products include a one-year limited warranty covering manufacturing defects and hardware failures under normal use.
The warranty does not cover:
• Damage caused by misuse, accidents, or unauthorized modifications.
• Normal wear and tear, cosmetic damage, or issues caused by third-party accessories.
If a covered defect occurs during the warranty period, CR4 will, at its discretion:
• Repair the product,
• Replace it with a new or equivalent model, or
• Provide a refund if repair or replacement is not possible.

3. How to Start a Return or Warranty Claim
Simply contact our support team with your order details and a short description of the issue.
Our team will guide you through the next steps.
📧 Email: support@cr4.ca
🌐 Website: https://cr4.ca

4. Shipping Costs
• For warranty replacements due to product defects, CR4 covers the return shipping costs.
• For general refunds or preference-based returns (non-defective items), return shipping may be the responsibility of the customer.

5. Final Notes
Our mission is to deliver reliability, innovation, and lasting quality.
If there’s ever an issue, we’ll make it right — quickly and professionally.
Your trust means everything to us.